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20 March 2020

A message from our Global Managing Director

In response to the Coronavirus outbreak and recent announcements, I wanted to get in touch to let you know what we are doing to respond to the situation.

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We have supported our clients through many difficult moments since 1935 (as has our Group since 1846) and whilst we are facing serious unprecedented times now, we remain available to support clients through the lifecycle of their business, especially in challenging times such as these.
Due to the nature of our business and the volume of clients, general public and other colleagues we come into contact with, we are closely monitoring the Government guidelines regarding the Coronavirus pandemic. Whilst we are continuing to offer the same high quality of service, we are mindful that certain areas of the business will need to adapt to the current circumstances.
Our ultimate priority is the safety, health and wellbeing of all our employees and clients and our actions will centre around this. With that in mind, we are in the process of implementing our business continuity plan to transition smoothly to a working from home policy for all our staff. We will ensure that you’ll continue to receive the responsiveness you expect from our team and we remain available to assist you through these challenging times.
We have already substituted face-to-face meetings with regular video and phone calls with clients, and we’ll continue to adapt to future government guidance regarding meetings and social interaction.
We work across multiple European markets who are all experiencing different local situations and we continue to be in regular contact with our colleagues and clients globally.
For now, please keep safe and we look forward to working through this with you.
Best regards,

Darren Bond

Darren Bond